Should you wish to receive your creations by December 23rd, we recommend that you place your order before December 8th.
Change country/region
Find the questions most often grouped together in the themes below.
We make exclusive services available in-store upon presentation of an invoice (mandatory) or a warranty certificate if possible.
Cleaning watch creations using a soft cloth.
Gently cleaning jewelry creations using environmentally friendly products.
We invite you to contact our Boucheron Client Service for further information.
Sorry, we do not propose an authentication service for our creations by e-mail or telephone.
If your piece was purchased from our network of boutiques, Boucheron Client Service (remote sales) or our e-commerce website, a certificate of authenticity with an engraving number will be provided.
In any case, only an invoice from one of our boutiques or authorized retailers can guarantee the authenticity of a piece.
Only authorized Boucheron service centers may perform sizing operations on our rings, bracelets, pendants, necklaces and steel watches.
Important: The possibility of sizing depends on technical feasibility. Boucheron Client Service can inform you whether it is possible to adjust the size of your piece.
We invite you to contact our Boucheron Client Service for further information.
Our experts (in-store sales representatives and Boucheron Client Service) are available to provide you with all the recommendations you’ll need to keep your piece beautiful. You may also consult the “Savoir-faire & care advice” page.
Our experts (in-store sales representatives and Boucheron Client Service) are available to provide you with all the recommendations you’ll need to keep your piece beautiful. You may also consult the “Savoir-faire & care advice” page of our website.
We invite you to contact Boucheron Client Service via Live Chat, by telephone or by e-mail.
We invite you to contact Boucheron Client Service via Live Chat, by telephone or by e-mail.
We invite you to contact Boucheron Client Service via our Live Chat, by telephone or by e-mail.