FAQ Your order

Find the questions most often grouped together in the themes below.

• Would you like to check the status of your order?
• Would you like to place an order by telephone?
• What certificates and warranties are provided with your Boucheron creation?
• Which Boucheron boutique appears on the certificate of authenticity of your piece?
• Have you ordered a creation but haven’t received an order confirmation by e-mail?
• What are the payment methods available to you for the purchase of your Boucheron creation?
• Do you have to pay for shipping?
• Is online payment perfectly secure?
• What should you do if your payment is not accepted?
• Can you modify your payment method once the order is confirmed?
• Would you like to receive an invoice following the purchase of a creation?
• Are you seeking a deferred payment option?
• Are you still looking for the answer to your question?